Audit Trails: See Who Changed What and When

Audit Trails (also called audit logs or an activity history) show who added, changed, removed, or exported data in your Corsizio account, and when. Use them to answer questions like "Who edited this event's price?", "Who deleted that coupon?", or "Who exported our attendee list?"

Who can view Audit Trails

Only account owners and admins can view Audit Trails. Users with other roles (editor, facilitator, viewer) see the Audit Trails option grayed out, with the message "Only account admins can view the audit trails."

What Audit Trails record

Each entry in the list shows:

Kind: the type of record, such as Account, Settings, Events, Attendees, Instructors, Coupons, Memos, or Users.
Action: what happened, such as added, changed, removed, or exported. Sign-ins and sent login codes are also recorded for users.
Tags: the parts of the record that changed, such as "price" or "custom fields".
Who: the name of the user who made the change. Hover over the name to see their email address. Please ensure all account users use their real name, not a generic title or abbreviation, to maintain accountability and comply with our terms of use.
Record: the name of the record that changed. Select it to go to that event, instructor, or coupon.
When: the date and time, plus how long ago it happened.

Audit Trails are kept for 60 days. Older entries are deleted automatically and can't be recovered.

Filter the list

At the top of the Audit Trails panel, you can filter by:

Kind: one type of record, such as Events or Coupons.
Action: Added, Changed, Removed, or Exported.
User: changes made by one user on your account.

The newest entries show first. Select Load more at the bottom to see older ones.

When you open Audit Trails from a specific record (see below), the list shows only that record's history, and the Kind filter is locked.

Note — If you renamed terms like "Events", "Attendees", or "Instructors" in your account (for example, to "Classes" or "Students"), the Manager app and Audit Trails use your terms instead.

How to open Audit Trails

You can open Audit Trails for your entire account, or for a single event, attendee, instructor, or coupon.

Select your name and photo in the top-right corner of the Manager app.
Select Audit Trails.

For the entire account: from Settings

Select Settings in the main menu.
Select the Audit Trails button at the top of the page.

This button is hidden on small screens such as phones. Use your user menu instead.

For an event

The event's Audit Trails also include changes to its attendees and memos.

Select Events in the main menu.
Select the event to open its details.
Select the Actions menu at the top right, then select View audit trails.

You can also select View audit trails under Tools in the event's left sidebar.

For an attendee

Select Attendees in the main menu, or open an event and go to its Attendees section.
Select the attendee to open their details panel.
Select the Actions menu in the panel's tabs, then select View record's audit trails.

For an instructor

Select Instructors in the main menu.
Select the instructor to open their details.
Select the Actions menu at the top right, then select View audit trails.

You can also select Audit Trails under Tools in the instructor's left sidebar.

For a coupon

Select Coupons in the main menu.
Select the coupon to open its details.
Select the Actions menu at the top right, then select View audit trails.

You can also select Audit Trails under Tools in the coupon's left sidebar.

Tip — On a phone or small screen, the left sidebar is hidden. Tap the menu icon at the top left of the page to show it.

Frequently asked questions

Why don't I see any entries? There were no changes in the past 60 days. If you filtered the list, try setting the filters back to "Any kind", "Any action", and "Any user".

Why is the Audit Trails option grayed out? Only owners and admins can view Audit Trails. Ask your account owner or an admin to look up the change for you.

Can I see changes older than 60 days? No. Audit Trails older than 60 days are deleted automatically from the system.

Can I export or delete Audit Trails? No. Audit Trails can only be viewed in the Corsizio dashboard.