How the "Add to Calendar" works

An "Add to calendar" function is present on all public event pages, and registration confirmation emails sent to attendees.

The "Add to calendar" does not act like an invitation; it simply provides a convenient way for an attendee to add an event entry to their preferred calendar.

Here is what it looks like when someone clicks on the "Add to calendar" option on an event page:

What data does the "Add to calendar" .ics file include?

The .ics file is attached to every confirmation and reminder email sent to attendees and includes:

• The event name
• The event date date
• The virtual meeting info and link you configured on the event (if applicable)
• A short segment of the first paragraph from the event description. 

The attendee can update all this content when creating their calendar entry as they see fit. For example, they may wish to add additional details about the event that is relevant to them.

Does the "Add to calendar" capture all the dates in the Dates Breakdown?

No, it does not. Direct, quick links to web calendars, like Google Calendar, only support a single date entry into such calendars. Therefore, if the event uses the "Dates Breakdown" feature, the quick links to web calendars are unavailable.  

In such cases, the iCal .ics file is always the primary way to add the event dates to one's calendar. You can download the attached .ics file and open it or import it into the calendar software.

How does the "Add to calendar" work with virtual events?

There is a dedicated input area named Virtual Meeting Link & Info found in Step 1 - Main Details in the event configuration.

This is where you can enter the private virtual meeting info and link that you want included on the automated confirmation and reminder emails and in their attached iCal .ics file. This should be used for links to Zoom, Google Meet, Microsoft Teams, or any other web meeting service you may be using.

• If you don't want to use this primary way of including such details for virtual events, you can always use the custom message area in the emails sent to registrants. Refer to the help doc Custom messages on automated emails. 

This flow relies on the attendee getting this private info only after registering and immediately as part of their confirmation receipt email. They should rely on that to have the necessary details to join the online event. The attached .ics file will also include the virtual meeting info you configured for the event, or they could copy and paste these details manually from the email content and into their personal calendar as per their preferences.

• This will ensure that private links are only visible to the registered person as part of their registration emails and are not publicly visible.

As explained above, you do not want to include private information on public event pages, as this would allow anyone who sees these pages to join the virtual event without registering. For more information, read the Virtual events and classes help doc.

Can the "Add to calendar" function be hidden or removed?

• For individual events: Yes, you can hide/remove the "Add to calendar" function per event.
• For the whole account: No, it is not possible to hide this function for the entire account, as it is a core feature that most events should have.

To hide the "Add to calendar" function from all public pages and automated emails for a specific event, follow these steps:

STEP 1: From your Corsizio dashboard, go to Step 1 - Main Details on the event for which you wish to disable this feature.

STEP 2: Check the box to Hide the "Add to Calendar" function.

STEP 3: When you have finished the event configuration, Save & Exit.