Registration Usage Billing

Corsizio is a Canadian company dedicated to providing a high-quality service that offers fair and competitive pricing for all our users. As part of our commitment to provide you with a valuable tool and efficient service, including access to all features, data storage, and security, we offer pay-per-use pricing for all registrations processed. As a bonus, we even exempt your bill when your total registration usage is below the low-volume limit of new registrations for any given month.

In this article

• How does pay-per-use pricing for usage billing work?
• What is the per registration fee rate?
• How do I get billed?
• Is usage billing subject to any taxes?
• What counts as a registration?
• Does usage billing apply to free, charity, or not-for-profit events?
• What happens if you disable usage billing?
• What happens if your payment card expires during a billing cycle?
• What happens if your billing payment fails?
• What happens if you dispute a valid billing charge from Corsizio?

How does pay-per-use pricing for usage billing work?

Any registrations you process on Corsizio are all subject to the pay-per-use fee for each new registration, as listed in the cost table below by currency.

You need to enable billing by putting a valid payment card on file to receive registrations beyond the low-volume limit. Your payment card will automatically be charged right after the billing month's cycle finishes for all registrations processed in that month.

• If your total new registrations for a given month were under the low-volume limit of 30, we will waive the charge for that month, regardless of whether you have billing enabled or not.
• If you do not enable billing, you can only accept up to 30 registrations in any given month.
• If you enable billing, you can accept over 30 registrations per month, and all those registrations are billed at the fee rate. We will still waive your bill for any month in which you receive less than 30 new registrations.

If the account reaches the low-volume limit within a month and does not have billing enabled or does not have a valid payment card on file, the system will stop accepting any new registrations for the account. This limit will be removed when you enable billing; otherwise, it will reset in the next billing cycle.

What is the per registration fee rate?

Sample monthly cost

How do I get billed?

You can access and download your past invoice receipts in a PDF format from within your account's Billing & Usage area at any time. If you have multiple Corsizio accounts, please ensure you are logged into the correct account for the particular billing receipt you need.

Is usage billing subject to any taxes?

• If you are located in Canada, your invoice total is subject to Ontario's 13% HST sales tax.
• If you are located in Europe, including the United Kingdom and Ireland, use the reverse charge mechanism for your VAT remittance. The European Commission DG Taxation web page provides additional information. Corsizio does not have a European business presence.
• If you are located in the US, Australia, New Zealand, or any other country not mentioned above, your bill will not include any taxes.

What counts as a registration?

Does usage billing apply to free, charity, or not-for-profit events?

What happens if you disable usage billing?

• If you decide to disable your billing at any time during a billing cycle, your account will continue to accept unlimited registrations until the end of the month, and your final bill will be at the end of that month's billing cycle. When the month finishes, you will receive your final invoice.

Going forward, your account will be subject again to the low-volume limit, meaning that you can receive up to 30 registrations each month and are not billed for these registrations.

• If you disable billing during the billing cycle and you do not wish for your registration usage or bill to go any higher, then you must take action to stop accepting new registrations, such as unpublishing all active events.
• If you decide to delete your entire account while you still have billing enabled, the system will immediately send you the final invoice, if applicable, and close the billing cycle.

What happens if your payment card expires during a billing cycle?

If the payment card on file expires during the current billing cycle month, the account can still receive up to 30 registrations that same month without any interruptions. However, if you plan on receiving more than 30 registrations that month and no new valid card is put on file before your account goes over 30 registrations, then the system will block further registrations (over 30) as it has no valid card to charge for the registrations.

Our system bills your payment card when the billing cycle month finishes, which normally will be on the 1st of the next month. Therefore, a card that expires during the month of the billing cycle will not work. This is why a payment card needs to be updated before the month in which it expires or at the latest during the month in which it expires but before the account reaches 30 registrations that month to prevent a registration block on the account.

To ensure uninterrupted registration service, a different valid payment card can be put on the account temporarily if you are having any trouble from your bank or organization getting a new valid version of the previous card that expired.

What happens if your billing payment fails?

Multiple failed payments will result in the permanent suspension of your account.

What happens if you dispute a valid billing charge from Corsizio?

When you choose to enable billing by adding a payment card to your Corsizio account to accept registrations above the low-volume limit in any given month, the account owner and all parties that are involved in managing the Corsizio account are agreeing to the Usage Billing terms outlined above. As such, you are responsible for maintaining the account in good standing.

If anyone from your organization disputes a valid Usage Billing charge from Corsizio that was charged on the payment card that your organization has put on your Corsizio account, then a legal dispute process is initiated that involves the payment card issuing bank, Corsizio, and our payment processor Stripe. Wrongful disputes normally take one to three months to be resolved and include non-refundable dispute processing fees that our payment processor charges Corsizio, administrative costs that Corsizio has to endure to submit required documents for the wrongful dispute, and a possible account suspension of the Corsizio account that disputed the valid charge.

Your Corsizio Account responsibilities in case of a dispute for a valid charge:

• First, the payment cardholder who disputed the valid charge from Corsizio must contact their bank to reverse the wrongful dispute.
• Second, the Corsizio account that has disputed the valid charge for Usage Billing from Corsizio is responsible for paying the outstanding amount of the valid charge (that their payment card bank returned to them), as well as a $30 USD wrongful dispute fee to Corsizio upon the initiation of the dispute process.
• Failure to withdraw the wrongful dispute and pay the valid outstanding amount for your Usage Billing and the wrongful dispute fee will result in the suspension of the Corsizio account, preventing any further use until all owed payments are settled.

Please note that disputing a valid charge is a serious matter, which puts the payment cardholder's reputation at risk and can penalize the reputation of the merchant whose charge to their customer was valid. Therefore, if you or any members of your Corsizio account or organization have any questions about Corsizio's Usage Billing fees or charges, please contact our support team first.