Adding images and videos to event pages

When you are creating or editing your event, you have the option to include an event cover image or video that will be featured on the public event page. This will enhance the visual appeal of your event when it is seen as part of your auto-generated portal site, the event page, or embedded card on your website.

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How to add an event cover image or video

To add a cover photo and/or a video overlay, follow these steps:
When you finish the 5-step event creation process, you are presented with the  Event Details page, which has the event photo/video area. You can also navigate to the Event Details page anytime by selecting the event you wish to edit from the list of events in the  Events menu. 
Scroll down, below the event stats, where you will find the content of the event and its other configurations, including a section for the event cover photo and video, as shown below:

  • To add a cover photo, use the Upload option and select the image file from your computer. The image file must be in one of the following formats with a matching file extension: JPG, PNG, GIF, or SVG.
  • To add a cover video, use the Video Overlay option and paste the HTML video embed code from YouTube, Vimeo, or a similar service that provides an IFRAME format. If you are using a YouTube video, you can just paste the video's URL address.

Cover photo and video tips

  • A cover photo does not require a video, but a video can benefit from also having a cover photo uploaded, which will provide a visual background for the embedded video.
  • If you need to remove or change the cover photo, you can completely delete it or upload another one to replace it.
  • If you need to remove or change the cover video, select it and clear the embed text field to delete it or replace the code with a new one and save.
  • For best results, the uploaded photo should have dimensions of 1200 pixels in width and 600 pixels in height to maintain a nice 2:1 display ratio of a rectangle. Keep the focal point in the center of the image, if it matters, as it will be displayed inside a bounding box on different screen sizes with the top and bottom of the image clipped as needed.
  • If you experience color degradation (like whites becoming gray) after uploading your photo, it may be because you are using a very large image with large dimensions or resolution. Try to resize your image first to have a resolution around 1200 pixels wide at 72dpi or 96dpi in resolution as a PNG or JPG format, and that will prevent the skewing of whites/colors as our servers compress the image to be optimized for web use with smaller file size.

How cover photos are displayed

The cover photos are displayed in a few places, namely your event portal site (as shown below), event pages, and embed cards, and have a different height dimension depending on the device screen size they are viewed on. 

For this reason, it is best to upload a photograph that sets the mood of the event and does not have any text in a specific position added to it, as it may get cut off. The center of the image is always visible, so you can always make sure that the focal point of the image is very close to or in its center. Any text that you want to share with your audience should be part of the event description field that you fill out as part of Step 3 — Description & Content for the event and not the event cover photo itself. A small statement or a few words in the center of the image would work fine if really needed, but generally text on cover photos does not.

These images are rendered within a bounding box that has a specific width and height as a container. Your photo will always be displayed to fill the bounding box completely given its width and height and is centered inside of it. If the image is not wide or tall enough to fit the full width and height of the bounding box, then it gets stretched or clipped, which also causes the width or height to stretch or be clipped to keep its proportion and to fit inside the box. Images that are too small may get pixelated when stretched or cut off if too big on smaller devices.

Add other images and videos on event pages

Aside from the option of having a single cover image or video as part of the event page, you can also add multiple images and video embeds to the Event Description area as part of Step 3 — Description & Content.
Refer to the help doc  Attaching or adding links to external files to learn more about adding links within the event description to other external images, videos, and web resources that are hosted externally.
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