Delete an event
If you no longer want or need an event in your account, you may be able to delete it.
- Events can be fully deleted as long as they have no associated payment transactions.
- If any payment transactions are recorded for an event, that event cannot be deleted, but you can archive it or make it unpublished.
- When you delete an event, all of the attendees associated with that event are also deleted.
- Deleted event data cannot be recovered. All deletions are permanent, so be sure this is the action you want to take; otherwise, just use the archive option.
Reasons for deleting events
Here are the most common reasons why you may want to delete an event:
- It was created as a test event.
- You changed your mind about offering the event.
- No registrations were received for the event.
- Registrations were received for the event without any payments, and you don't need to refer to it.
NOTE — All old and past event data should be deleted regularly. This is best practice for account performance, organization, and data privacy and security.
How to delete events
There are two areas in your account that both provide options for deleting events.
OPTION 1: From the Event List
- Go to Events using the primary navigation menu at the top and locate the event you wish to delete.
- Use the delete icon found in the event box to delete the event.
OPTION 2: From the Event Details Page
- Select the event you wish to delete using the search bar or the event list.
- The Event Details page has three areas that offer you the option of deleting the event: the left-side Tools menu, the Tools icon bar, and the Actions menu.
- Whenever you select the delete event option, a screen will appear asking you to confirm this choice.
If you select "Yes, delete" but the event has any payment transactions on it, a message will show up telling you to either unpublish or archive the event because it cannot be deleted.