Erase personal data from registrations

As part of Corsizio's commitment to strict data privacy and security and compliance with the GDPR, PIPEDA, and other such privacy enforcements, we provide you with various tools to remove any of your or your attendees' data.

Aside from your ability to delete events or delete your account, you also have the option to delete or expunge the data of your event registrants.

As a data controller, you determine what information is collected from your event registrants and how that information is used. Part of your responsibility as a data controller is to comply with your data subject's (event registrant/attendee) right to be forgotten if they contact you to request the removal of their data from their event registration(s).

Aside from the delete and expunge options, you also have the option to cancel registrations if you do not need to erase any personal data.
You also have the option to edit registration information if your event registrant requests any changes to their data.

Corsizio acts as a data processor and does not use or control the data you collect from your event registrants in any way. Instead, we process the data on your behalf. Learn more about what is a data controller and a data processor.

Delete a Registration

This option will delete a given registration completely and include the erasure of all the data associated with that registration from your Corsizio account and our Corsizio database.

You can choose this option if no online card payment is associated with the registration.
If there is an online card payment, you have the expunge option (explained below).

Please be aware that the delete registration option will skew your reporting for that event. So, it is only the best option if the registration was cancelled and the registrant did not attend the event or if there were no financial transactions.

Expunge Personal Data on a Registration

This option will keep the registration on file but expunge all the personal data collected on that registration. This means the name, email address and any custom field data you collected on this registration form will be deleted.

This option allows the event registrant "to be forgotten" and erases their personally identifiable data from the system. At the same time, it leaves you with an anonymous registration record for proper financial and statistical reporting purposes.

How to Delete/Expunge a Registration

You can find the delete and expunge options within the selected attendee's registration record.

STEP 1: From your Corsizio dashboard, locate the attendee whose data you need to remove using the search bar or the attendee list.

STEP 2: From the Actions dropdown menu on the attendee's registration record, select the Delete/expunge this registration option.

STEP 3: Follow the instructions, depending on whether a payment transaction is associated with the registration or not, and confirm the final action.

ALERT — Both the delete registration and expunge registration data options are permanent and irreversible. Please use them with full awareness, as there is no way to recover the data.

Helpful Resources

For Canada: How to comply with PIPEDA?
For the state of Californida in the United States: How to comply with the CCPA? (currently the US does not have a country-wide data privacy act)
For Europe: How to comply with the GDPR as an event organizer
For Europe: Do you always have to delete personal data if a person asks?
On Corsizio: How to erase my personal data from Corsizio