Events with deposits

Corsizio enables you to accept online deposit payments for your events. This feature is configured and enabled on a per-event basis, not account-wide. You can use it to collect a partial amount of the full price as an online payment on the initial registration.

In this article

• Deposit payment uses
• How to use the deposit payment feature
• Installments and manual payments
• How deposit payments are displayed

Deposit payment uses

Here are some examples of when a deposit or partial payments may be required for an event:

• You would like to secure a commitment from your attendees for your event and give them the option of paying a deposit only or the full payment upfront.
• Your event has a high ticket price or requires a substantial financial commitment. In this case, you would like to break it up into two payments: an initial deposit payment and a final remainder payment.
• You would like to save on online processing fees while you secure a commitment from your attendees. In this case, you would charge a (small) deposit as an online payment and collect the (large) reminder as an offline payment.

How to use the deposit payment feature

To enable the deposit feature for an event, follow these steps:

STEP 1: From your Corsizio dashboard, navigate to Step 2 – Pricing & Payment for the event for which you want to enable the deposit feature.

STEP 2: Turn on "Enable online deposit payments" to activate this feature and enter the deposit amount you would like to collect. You can enable or disable this feature on an event at any time. You can also fill in an "Effective Before" date if you need to restrict the timeframe when such deposit payments can be accepted.

STEP 3: Turn on "Enable pending payments automatic email reminders" if you would like such reminders to be sent to attendees who owe money as part of their partially paid event registration.

STEP 4: Be sure to Save & Exit or proceed to the next event step.

Installments and manual payments

Currently, Corsizio does not offer any automated installment options for collecting online payments at monthly, quarterly, or other time intervals.

• If you choose to use the deposit option explained above as part of the enabled online payments, you are essentially creating two installments: an initial payment and a final payment.
• If you require more installment payments, you will need to collect these manually (outside of Corsizio) in the manner of your choice. Every time you receive an offline payment outside of Corsizio, it is best practice to manually add these payments on the attendee’s registration panel in Corsizio to ensure that attendees receive a receipt and that your reports and records are accurate.

For example, if an event costs $500 and someone gives you $100 in the form of cash or a direct money transfer each month, you would manually apply that to their registration on Corsizio each month. After each payment is applied, you have the option to send the latest, updated receipt, which shows all amounts paid and any amounts still owing. This receipt can also be resent at any time.

How deposit payments are displayed

The first place that your audience would normally learn about the option to pay a deposit for your event is on the public event page. When creating your event, as part of Step 3 – Description & Content, you may wish to share with your audience information about the deposit option, such as the amount and the date by which it is accepted.

Then, when people register for the event, they will be presented with the deposit option on the event registration form. If they check this option, they will only pay the deposit instead of the full amount.

Deposits with coupons and taxes

If you have enabled coupons for the event, the full amount will be discounted by the amount of the coupon accordingly. However, the discount does not affect the deposit amount that you set to be collected. The discount lowers the remaining payment owed.

If you have enabled taxes on the event, the taxes on the full amount will be split accordingly between the deposit amount and the remaining payment amount.

The following example illustrates a registration form that supports deposits, coupons, and taxes.

Upon registering, the attendee receives an email confirmation that breaks down their payment details and provides them with the option to pay the remainder online at any time or offline if the option is enabled for them. Whenever an online payment is made, they receive an updated confirmation receipt email that reflects the amount paid and any pending transactions, as applicable.

As mentioned in Step 2 above, you have the option to have Corsizio send your customer an automated payment request at a time prior to the event that you choose. This will target only those attendees who have not yet paid the balance owed to you.