Register multiple attendees to the same event

Corsizio is an event registration platform with a dedicated process for each registration, and it does not function like a ticketing service or an e-commerce cart. As such, your attendees cannot register several people for an event as part of one registration transaction. Instead, Corsizio provides your attendees with an alternate solution to easily register more than one person for the same event, which will be explained in this help doc.

In Corsizio, every event registration is associated with a single attendee and is managed independently for proper record keeping.

• Each attendee has their own registration record in your account with their own activity log and notes for each event.
• You can track all payment and financial data precisely for each attendee.

There are no group registrations or grouped payment transactions. This is very important when providing discounts, transfers, cancellations, and refunds. It also benefits the attendees, as each one receives their own email confirmations, receipts, and notifications. 

Multiple attendee registration flow

When a person is registering for one of your events, at the bottom of the registration form, there is an FAQ about "How to register multiple people?" This opens an information panel about this option when selected.

If they select this option, the event registration form returns with all the fields filled out exactly how they just entered them, except the attendee's name field, which is cleared and ready for them to enter the new person's name.

• The attendee's name must always be the person who will be attending the event.
• The registering party may then proceed to modify any other information fields as needed.

• When personal (non-public) devices are used, and auto-complete is enabled, the person's web browser will usually auto-complete the payment card details when their text cursor is focused on that field.

When the second registration in this flow is complete and submitted, the person is again presented with the option to "Register another person", and they can continue this flow as many times as needed.

How duplicate event registrations are prevented

A duplicate registration message will appear if the attendee name and email address combo are identical on a registration to the same event, as this indicates that the correct attendee information is not being collected.

While the same email address can be used to register multiple people, each registration must be associated with a unique attendee name — the actual person who will be attending. The system will not process a duplicate registration.

If you wish to "Allow duplicate registrations" to the same event for any reason, you can override this default setting in Step 5 - Filters & Settings when editing or creating an event.

How to register children or animals

If the person filling out and submitting the event registration is trying to register any children or animals for an event, the attendee's name must be that of the child or the animal, as they are the main subject of the event. The parent or guardian's name is secondary and would be collected using a custom field on the registration form for contact or other purposes.

As mentioned in the duplicate registration note above, the email address can be the same on multiple registrations for the same event if a parent or company rep is filling out registration forms for others. Still, the attendee's name must be unique for each registration.

This process ensures that the event or class size numbers accurately identify the actual event participant. 

For related information to this topic, please read the help doc Collecting guest info on registrations.