Register multiple attendees to the same event

Corsizio does not function like a ticketing service or a shopping cart, and your attendees cannot register several people to an event as part of one registration transaction. However, Corsizio provides your attendees with an alternate solution to easily register more than one person to the same event, which will be explained in this help doc.

In Corsizio, every event registration is associated with a single attendee and is managed independently for proper record keeping. This means that each attendee has their own registration card in your account with their own activity log and notes. You have the ability to track all payment and financial data precisely for each attendee, rather than deal with any group transactions. This is very important when it comes to providing discounts, transfers, cancellations, and refunds. It also benefits the attendees, as each one receives their own email confirmations, receipts, and notifications. 

Multiple attendee registration flow

When a person is registering to one of your events, at the bottom of the registration form there is an FAQ called "How to register multiple people?" that opens an information panel about this action when selected.

After the person finishes registering themselves, they are presented with a screen that offers them the option to register another person to the same event.

If they select "yes", the event registration form returns again with all the fields filled out exactly how they just entered them, except the attendee's name field, which is cleared and ready for them to enter the new person's name. The registering party may then choose to modify any of the other information fields if needed.

Note

A duplicate registration message will appear if the attendee name and email address combo is identical on a registration to the same event, as this indicates that the correct attendee information is not being collected. While the same email address can be used to register multiple people, each registration must be associated with a unique attendee name, such as the names of children being registered by the same parent or dogs being registered by the same guardian if that is whom the event is for.

For security and compliance purposes, and the protection of your customer, the credit card information fields will always reset and be cleared for the person to enter them again. In most cases, when personal (non-public) devices are used and auto-complete is enabled, the person's web browser will auto-complete the credit card details when their text cursor is focused on that field.

When this second person registration is complete and submitted, the person is again presented with the option to "Register another person", and they can continue this flow as many times as needed.

This registration flow provides each person with their own registration record, and also helps to track and apply any volume / bulk discounts that you may have enabled on that event.

Summary

To keep the flow simple, clean, and clear, a customer registers a single attendee to a specific event, one at a time.

How to Register Children or Animals

If the person completing the registration is trying to register children or animals, then the attendee name must be that of the child or the animal, as they are the actual attendees. The parent or guardian's name is secondary and would be collected using a custom field on the registration form

As mentioned in the duplicate registration note above, the email address can be the same on multiple registrations to the same event, and the secondary info, such as the parent or guardian name, can be the same from one registration to the next, but the attendee name must be their own. 

This process ensures that the event or class size numbers are accurate and correctly identify the focal participant in the event. 

For related information to this topic, please read the help doc Collecting guest info on registrations.

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